Warranty & Manuals

We now provide a 25 year warranty on our Heat Exchanger!

Thanks to it’s stainless steel design, our Heat Exchangers are designed to outlast any other liquid fuel boiler in the marketplace due to being made with the highest quality 316Ti stainless steel to futureproof you and your family’s home heating comfort and hot water needs for many years to come.

We also provide a 5-year warranty on all non-serviceable components.

For more details on Warranty please see the manuals below.

Still unsure? Contact your approved Sapphire Agent or get in touch with us directly.

Sapphire Manuals

Installation Manual

External Installation Manual

Service & Commissioning Manual

User Manual

Flue Manual

EOGB Energy Products ltd is an Introducer Appointed Representative (Financial Services Register No. 924854) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.

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